Introduction

Description of the mission

• Actively engage in dynamizing the sales funnel by ensuring leads are properly nurtured and progressed through the enrolment process,
• Establishing priorities and actions,
• Offer comprehensive sales guidance and information to prospective parents,
  
• Implement tailored actions, complemented by an exceptional customer,
• Identify areas for improvement in the sales funnel process and propose solutions to enhance efficiency and effectiveness,
• Organize the agenda and coordinate with key staff involved, admissions,
• Support the School responsible in carrying out assessments of prospective students per the admissions policy,
• Ensure precise handling of data concerning leads, opportunities, and enrolment progress,
• Customized communications,
• Produce reports to track performance and provide insights for decisionmaking,
• Design and implement all policies and documentation related to student admissions,
• Ensure the accuracy of the information deployed.

Required profile

• Bachelor's Degree from a relevant field (business administration, marketing or similar), 
• Originally from Geneva or having worked in Geneva for at least 5 years (demographical, social, and economic knowledge),
• Multilingual (French and English as a minimum) with proficiency level in speaking and writing,
• Demonstrable experience in customer experience, sales and sectors dedicated to “services at Premium brands”,
• Experienced in the use of a CRM system (preferably HubSpot or Salesforce),
• Organization and communication skills,
• Critical thinking,
• Leadership skills,
• Ability to initiate opportunities for self and others and to find solutions to ensure tasks are completed within specified timescales,
• Ability to negotiate, persuade and motivate others.