Introduction

For an important industrial company in pharmaceutical area based in Boudry (canton Neuchâtel), we are recruiting for a temporary contract of 6 months a 

Specialist Scheduling and Cell Logistics 100% - French / English / German (B2)
(50% home office possible) 
6 months assignment

Description de la mission

• Manage scheduling and monitor patient treatment schedules for cellular immunotherapy products.
• Act as the primary point of contact for scheduling with various stakeholders.
• Create and maintain patient schedules in collaboration with treatment sites and logistics partners.
• Monitor collection, transportation, and manufacturing activities.
• Enter and maintain transactional data in the scheduling system.
• Document feedback from customers and partners.
• Lead meetings with clinical and commercial teams as assigned.
• Establish and maintain relationships with internal and external stakeholders.

Profil attendu

• Bachelor's degree or 3 years of relevant work experience.
• Experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain is preferred.
• French/English as a minimum, German or some other language is a plus
• Newly graduate with som experience in customer service/logistics, at ease with communicating in different languages and handling challenges and priorities